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one simple assumption

As we argue vociferously for our view, we often fail to question one crucial assumption upon which our whole stance in the conversation is built: I am right, you are wrong. This simple assumption causes endless grief.

– Stone, Douglas, Bruce Patton, and Sheila Heen. 2003. Difficult Conversations. New York: Penguin Books, p.9

And just because it’s so good:

The point is this: difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations, and values.

(p.10)

Up next empathetic writing I heard the term empathetic writing yesterday while talking with two content designers Louise Stone and Lil Boyce. Louise described empathetic disciplines Surrenders to conventionality are what disciplines are. The disciplines are social systems that raise their partial ‘as if’ perspectives from mere
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