From Roger McNamee’s book Zucked: Waking Up to the Facebook Catastrophe:
The internet platforms have harvested fifty years of trust and goodwill built up by their predecessors. They have taken advantage of that trust to surveil our every action online, to monetize personal data. In the process they have fostered hate speech, conspiracy theories, and disinformation, and enabled interference in elections. They have artificially inflated their profits by shirking civic responsibility. The platforms have damaged public health, undermined democracy, violated user privacy, and, in the case of Facebook and Google, gained monopoly power, all in the name of profits.